Account Manager

Management and Execution

● With the team, manage project execution to ensure processes are being following and that projects comply with regulatory requirements

● Lead, inspire and mentor a client service and delivery team to identify and deliver the best possible digital solutions and client service.

● Manage tight deadlines and exceed client expectations with attention to detail and flawless execution.

● Review and manage project budgets under your direction to success.

● Lead cross-functional teams in delivering digital marketing programs.

● Be an active contributor to a positive, innovative, collaborative, and cooperative work environment.

● Be action and solution oriented at all times.

● Ensure all communications reflect the Hello Health standards and assist in developing a positive client experience.

● Persuasive and confident approach to digital ideas that support broader brand strategy with an awareness of end to end services.

● Foresees and identifies opportunities and formulates plans to manage and exploit them to drive the business.

● Drive revenue growth, profitability and identifying opportunities for cross-sell.

● Building and maintaining excellent key operations and senior client relationships.

Strategic Alignment

● Understand client’s business, industry, competitors, key drivers, environment, etc.

● Relentlessly work to identify opportunities to bring value to our client’s businesses

● Articulate client’s brand objectives and ensure they are incorporated into recommendations

● Contribute to the development of the account plan for each client

● Shapes and drives direction and activity on a given piece of business; recognizes and advances big ideas

● Strategic Account Management ensuring revenue and client satisfaction KPI’s are achieved

● Work closely with the internal resources to develop strategic thinking for account planning and new opportunities including timely reporting.

● Stay tuned into new digital trends, industry innovation through self-managed research and learning, as well as participating in HHG coordinated learning activities.

● Develop a detailed understanding of HHG service offering, be able to identify opportunities and lead presentations of responses and pitches to the client

● Demonstrated project management skills to manage key project delivery. Understanding cross functional delivery and interdependencies

● Consultative approach to building client relationships. Able to extract insights and developing a true understanding of clients’ future business needs and challenges

● To act as a point of escalation for all client queries across designated projects

● Excellent attention to detail and presentation skills at a Senior Client level

● Highly proficient time management and organization skills

● High energy level

● Strong interpersonal and relationship building skills are required (both internally and externally) and the ability to create and deliver presentations, manage new business proposals, and communicate like a boss.

● Bachelor degree from a leading university (or equivalent work experience)

● 5+ years of professional Account Management Skills in Digital Media/ Creative Agency or related industry

● Excellent time management and organizational skills

● Experience Leading people

● Strong ability to work independently and remotely from line management

● Strong ability to work with Google Suite and Microsoft office particularly excel and PowerPoint

● Excellent command of English (reading/writing/speaking/listening)

We are passionate individuals that are driven to succeed. Our work culture is characterized by strong team spirit, high degrees of openness and innovation, and strong collaboration across fields. We love the freedom of an entrepreneurial company and are looking for like-minded, ambitious professionals who have a desire to build something new and actively support our young company in its growth to greatness.

You will love working here!

● Competitive salary package

● Professional and open working environment–culturally integrating the best of Western and Southeast Asian cultures to take the best of each and ensure we build an energetic, commercial, and fun working atmosphere.

● Opportunities to improve English skills within an international team–English is the official language in all Hello Health offices.

Do you think you’ve got what it takes? Apply now!