Account Manager

Cambodia, Malaysia

Posted on 2023-06-13 17:51:23 · 46 applicants

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Your Key Responsibilities

Management and Execution

With the team, manage project execution to ensure processes are being following and that projects comply with regulatory requirements
Lead, inspire and mentor a client service and delivery team to identify and deliver the best possible digital solutions and client service.
Manage tight deadlines and exceed client expectations with attention to detail and flawless execution
Review and manage project budgets under your direction to success
Lead cross-functional teams in delivering digital marketing programs
Be an active contributor to a positive, innovative, collaborative, and cooperative work environment
Be action and solution oriented at all times
Ensure all communications reflect the Hello Health standards and assist in developing a positive client experience
Persuasive and confident approach to digital ideas that support broader brand strategy with an awareness of end to end services.
Foresees and identifies opportunities and formulates plans to manage and exploit them to drive the business
Drive revenue growth, profitability and identifying opportunities for cross-sell.
Building and maintaining excellent key operations and senior client relationships.

Strategic Alignment

Understand client’s business, industry, competitors, key drivers, environment, etc.
Relentlessly work to identify opportunities to bring value to our client’s businesses
Articulate client’s brand objectives and ensure they are incorporated into recommendations
Contribute to the development of the account plan for each client
Shapes and drives direction and activity on a given piece of business; recognizes and advances big idea’s
Strategic Account Management ensuring revenue and client satisfaction KPI’s are achieved
Work closely with the internal resources to develop strategic thinking for account planning and new opportunities including timely reporting.
Stay tuned into new digital trends, industry innovation through self-managed research and learning, as well as participating in HHG coordinated learning activities.
Develop a detailed understanding of HHG service offering, be able to identify opportunities and lead presentations of responses and pitches to the client

Who We Want

Demonstrated project management skills to manage key project delivery. Understanding cross functional delivery and interdependencies
Consultative approach to building client relationships. Able to extract insights and developing a true understanding of clients’ future business needs and challenges
To act as a point of escalation for all client queries across designated projects
Excellent attention to detail and presentation skills at a Senior Client level
Highly proficient time management and organization skills
High energy level
Strong interpersonal and relationship building skills are required (both internally and externally) and the ability to create and deliver presentations, manage new business proposals, and communicate like a boss.

Qualifications & Skills:

Bachelor degree from a leading university (or equivalent work experience)
5+ years of professional Account Management Skills in Digital Agency or related industry
Excellent time management and organizational skills
Experience Leading people
Strong ability to work independently and remotely from line management
Strong ability to work with Microsoft office particularly excel and PowerPoint
Excellent command of English (reading/writing/speaking/listening)

What Hello Health Group Offers:

We are passionate individuals that are driven to succeed. Our work culture is characterized by strong team spirit, high degrees of openness and innovation, and strong collaboration across fields. We love the freedom of an entrepreneurial company and are looking for like-minded, ambitious professionals who have a desire to build something new and actively support our young company in its growth to greatness.