Senior Account Manager

• With the team, manage project execution to ensure processes are being followed and that projects comply with regulatory requirements
• Lead, inspire, and mentor a client service and delivery team to identify and deliver the best possible digital solutions and client service.
• Review and manage project budgets under your direction to success
• Lead cross-functional teams in delivering digital marketing programs
• Be action and solution-oriented at all times
• Drive revenue growth, and profitability and identify opportunities for cross-selling.
• Building and maintaining excellent key operations and senior client relationships.
• Understand client’s business, industry, competitors, key drivers, environment, etc.
• Relentlessly work to identify opportunities to bring value to our client’s businesses
• Articulate client’s brand objectives and ensure they are incorporated into recommendations
• Contribute to the development of the account plan for each client

• Demonstrated project management skills to manage key project delivery. Understanding cross-functional delivery and interdependencies
• Consultative approach to building client relationships. Able to extract insights and develop a true understanding of clients’ future business needs and challenges
• To act as a point of escalation for all client queries across designated projects
• Excellent attention to detail and presentation skills at a Senior Client level

• Bachelor’s degree from a leading university (or equivalent work experience)
• 5+ years of professional Account Management Skills in a Digital Agency or related industry
• Excellent time management and organizational skills
• Strong ability to work independently and remotely from line management